Phil Paton (right)
CEO - Chief Escape Officer
Phil’s sailed on over 30 cruises (and counting). He’s the guy who knows which RockStar cabin gets the best sunrise, which cocktail bar has the secret menu, and how to make your onboard credit stretch like a dream. With a mix of deep knowledge and wicked humour, Phil turns cruise planning into an art form – and ensures you board knowing you’ve done it right.
Thomas Mackay (left)
CSO - Chief Sailings Officer
Thomas is all about the details. From pre-sail upgrades and Shore Things to dinner reservations and celebration surprises, he makes sure your entire experience feels effortless and elevated. He’s the calm voice, the quick reply, and the reassuring expert who’s with you from quote to disembarkation.
Together, Phil and Thomas bring you the perfect blend of experience, flair, and friendly obsession with all things Virgin Voyages.